zanni
Total posts: 70
17 Apr 2015 03:39

Hello Sergey,

I'm dying here... All susbcriber are now receiving subscription for $0.00 amount.

When last I spoke to Sergey, I told him I was having trouble with the subscription purchases not going through, not ativating in part because of Fraud Review. I wanted the subscriber to get automatic subscription first, then if fraud was detected the subscription would end, after the purchase.

Sergey said I could have automatic activation before fraud review by disabling Block Pending Results and so I did disable. Now, all purchases are going through without difficulty, but they are not being changed. Everyone is getting FREE subscription, automatically.

The only thing I did was disable Block Pending Results –– see attached. What does this option really do anyway. please explain and tell me why automatic activation with payment is not working. If I leave Block Pending Results enabled sales are not activated consistently and the subscriber is directed to the window to buy a susbscription again. I've double checked all my settings, even the 2co setting.

This is so frustrating, and makes me wish for the old days of using Membership!

Desperately, D. Ashley

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Last Modified: 23 Apr 2015


Sergey
Total posts: 13,748
22 Apr 2015 12:58

zanni The only thing I did was disable Block Pending Results –– see attached. What does this option really do anyway. please explain and tell me why automatic activation with payment is not working.>

This is only pplace where it is used

if($this->params->get('block') == 0)
{
    $subscription->published = 1;
}

What it dies, only make subscription published. If you do not want to block if($this->params->get('block') == 0) then subscrption is published.

I checked all the code and I do not see how that could affect the price.

And also I believe that you have $0.00 in subscription price, but you receive actual payments, right?

Please live me your skype and timezone and I'll try assist and solve all the problems you have ASAP.


zanni
Total posts: 70
23 Apr 2015 00:17

Sergey,

I checked all the code and I do not see how that could affect the price.

And also I believe that you have $0.00 in subscription price, but you receive actual payments, right?gey,

The $0.00 subscription price does represent what we are receiving, nothing. The subscription process isn't even listed at 2co. It's as if it never happened.

I've sent you a request through Skype. I'm in the New York area, so I'm at EST, a direct oppsite of your "sleep" time. Let me know when you'd be availble to chat.

Thank you as always, D. Ashley


zanni
Total posts: 70
23 Apr 2015 17:35

Sergey,

Thank you for your continued help. The support for this component is AMAZING!

D. Ashley

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