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Manual addition of user to plan results in errors

Problem Problem | Solved Solved | Emerald 9 | Hits: 1075 | Comments: 1 | Bookmarked: 0 | Followers: 0

MMMedia VIP
Total posts: 16
12 Feb 2014 09:15

After updating to the latest version manually adding a user to a plan results in these two error messages:

Notice

This plan is not accessible for this user.

Error

Something went wrong while creating this Affiliate Account. Please contact the site Administrator.

The user is a registered user, and the user account is activated. I haven't changed any other settings, and this functionality used to work.

Last Modified: 02 Mar 2014

Quote

MMMedia VIP
Total posts: 16
12 Feb 2014 10:09

I fixed this issue in my instance by recreating the subscription plan in a totally new plan. This results in the subscription manually and purchasing to work correctly. I am unsure why the update to the component broke the existing plan and my work around would not work for someone that has a live site.

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