Paypal gateway: "Shipping address" setting not understood

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Total posts: 392
26 Dec 2016 18:10

Hi, when a user uses the Paypal payment gateway he is redirected on Paypal and, if he doesn't have a Paypal account, he's requested to insert his full address.

I was wondering if this is something we can control through Emerald, I don't need users address and don't want to ask them for it. In Emerald Paypal Gateway I see the setting "Shipping address"

paypal_shipping_address

the text box is empty in all my subscriptions, there is nothing to select there (tried both on Chrome and Firefox), I dont' understand if this has something to do with what I am talking about. note: Invoicing is disabled in Emerald.

thank you

Last Modified: 27 Dec 2016

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Sergey

Total posts: 13,748
27 Dec 2016 07:53

Somehow it is also empty for me. But if I click on it it shows selecions.

2016-12-27_14-04-14

And by default it is set to "Do not require shipping address"

Perhaps this is some PayPal requirement to enter Billing address for unregistered PayPal customers.

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nican

Total posts: 392
27 Dec 2016 11:09

Somehow it is also empty for me. But if I click on it it shows selecions.

I found the issue, is the btn-group class associated to this element in my site template (Rockettheme Myriad) I have a bootstrap override font-size: 0;

not sure why, but that's the problem

anyway I can edit in Chrome console to see the options and which one is selected, you are right is always "do not prompt for an address"

Thank you!

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