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Adding sales plan

Problem Problem | Open Open | Emerald 9 | Hits: 596 | Comments: 14 | Bookmarked: 0 | Followers: 0

Guest
10 Feb 2014 07:15

When I try add sales plan manually it opens the user select - wont let me do anything else. We need this function ASAP as coupons wont work either.

Last Modified: 02 Mar 2014

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Sergey
Total posts: 13,748
11 Feb 2014 05:24

Since it is perfectly working on our local server and we cannot reproduce it, I'll need you site access details to check it there.

please give access credentials in private text block.

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Guest
11 Feb 2014 06:46

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Sergey
Total posts: 13,748
11 Feb 2014 07:57

Do you have any iframe protectors or anything? This is standard bootstrap modal windoe with iframe in it.

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Guest
12 Feb 2014 00:28

No - iframes are enabled on the site, this is a problem as I cant even edit a subscription sale. Im not sure if it has something to do with the HTTPS?

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Sergey
Total posts: 13,748
12 Feb 2014 01:49

It have to do with bootstrap modal script.

Do you have any custom modal script on the site which automatically open modal windows??

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Guest
12 Feb 2014 03:30

Not that I know of Sergey - Its there a question you would like me to post in the Rocket Theme Forum?

Custom components are:

Akeeba Admin tools pro

Akeeba Backup Pro

Emerald 9

JL secure my site - plugin

System anti copy - plugin

I tries disabling the plugins - no help

Template Settings - Pop up module disable - no help

Not sure what it could be - I have not edited any joomla code...

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Guest
12 Feb 2014 03:34

There is also an ecwid.com store plugin - although this is not on the site https://my-coach-online.com which is also having the same problem...

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Sergey
Total posts: 13,748
12 Feb 2014 23:12

The problem is not only that it opens it as browser link, it also trigger it automatically. Please asc your designer may be he added some custom code?

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Guest
13 Feb 2014 03:04

I am the designer of the site - I over see all dev on the site - No custom code has been added? simply components and plugins...

Can you guys not fix this?

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Sergey
Total posts: 13,748
14 Feb 2014 01:13

Since user you gave me do not have super admin rights I cannot open extplorer extension to play with files.

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Guest
17 Feb 2014 02:34

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Sergey
Total posts: 13,748
17 Feb 2014 03:24

I have been able to find out that this is not template issue. The problem is somewhere else. It is surely some plugin.

What i can suggest is to disable one system plugin after another and test to find which plugin is causing this.

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Guest
25 Feb 2014 01:31

I found what was causing this error - it is the system anti copy plugin. http://extensions.joomla.org/extensions/owner/galaa once disabled it does not give this error.

I also found that editing plans was having design errors (missing tabs) - I simply changed the assigned template for the emerald control panel to protostar - Default and it resolved the issue. Thanks for your help Sergey

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Sergey
Total posts: 13,748
25 Feb 2014 02:10

Yes, I also noticed that there was some problems with tabs. But I could not find why too.

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