Guest
18 Feb 2013 00:29

My section list has disappeared and I have know Idea where it is. The records are all there and the front end display reads that there are records. It just wont list them. Any ideas?

Last Modified: 02 Mar 2014


Sergey
Total posts: 13,748
18 Feb 2013 06:12

This is BLOG template error. I'll fix it and upload new Cobalt today.


Guest
18 Feb 2013 10:23

Hi Sergey

I'm not using a BLOG template and once you fix it how do I upload the update? Is there a way to update without losing all the records? Can I delete CObalt 7 and re-install it without losing the records?


Guest
18 Feb 2013 14:37

Hi Sergey,

I could also give you a temp password for the site so you could have a look if that makes it easier.

Thanks

Chris


Sergey
Total posts: 13,748
19 Feb 2013 00:27

Can I delete CObalt 7 and re-install it without losing the records?

This is the way to lose allrecords

Can I delete CObalt 7 and re-install it without losing the records?

Is there a way to update without losing all the records?

yes, when you just install Cobalt over previous one, it keeps everything. But that does not eliminate the rule to make backup before update.

Can I delete CObalt 7 and re-install it without losing the records?

Is there a way to update without losing all the records?

I could also give you a temp password for the site so you could have a look if that makes it easier.

Please, give me access in private comment.


Guest
19 Feb 2013 00:40

Hidden text


Guest
19 Feb 2013 00:42

Hidden text


Sergey
Total posts: 13,748
19 Feb 2013 01:02

The problem was that template settings was changed. Please edit default template settings and configure it again.

I'll make sure next time it will not happen.


Guest
19 Feb 2013 01:20

Thank you so much for the quick help Sergey. The support for this program has been outstanding!


Sergey
Total posts: 13,748
20 Feb 2013 05:56

We do our best. If you do appreciate, we will be happy to read your review on JED :D.

Powered by Cobalt