Audio upload field either doesnt upload on Mac in Safari or fails the require check on Mac in safari.

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Guest
16 Apr 2013 16:43

The audio upload works great everywhere else, but on Mac in Safari I go to upload the file and it looks like its doing it. I go to save the record and it says that "this field is required" like it didn't do it. So i am not sure if it is not uploading right or if it just isn't seeing the upload somehow and failing the require validation check.

Either way ti isnt working right on Mac in Safari. Please fix.

It works fine in FF and Chrome on Mac.

Last Modified: 27 Mar 2014

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Sergey

Total posts: 13,748
16 Apr 2013 23:44

This is weird. My first test I could not upload anything. But then after i activated Firebug it works fin and I cannot reproduce the error any more.

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Guest
17 Apr 2013 08:07

Yes it is indeed odd. I wish I could report more of a pattern to help find the issue. Out of 120 uploads 99% of the problems I received was Mac and Safari. I did also have 2 people on PC with IE tell me the same issue but I am unable to reproduce any problems on PC.

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Guest
17 Apr 2013 17:55

Its not a max file size or post size as i can reproduce with a 1 meg file and even smaller. And I believe the real issue is limited to safari on mac as I found out the 2 pc's it failed on were due to IE 8.

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Sergey

Total posts: 13,748
17 Apr 2013 22:38

DO you have firebug on your safari?

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Guest
18 Apr 2013 08:57

I do not. I actually don't have Mac I am PC. But I did install Safari on Windows am I am able to duplicate the same issue. On my pc I do not have firebug installed.

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Guest
18 Apr 2013 09:53

Several of my users use Mac and have reported the issue to me on Safari on Mac

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Guest
18 Apr 2013 11:34

When set to auto for the upload version it looks like it goes from html5, to flash, then html 4. I would think it should go html5, html4, then flash as a last result.

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Guest
18 Apr 2013 12:08

This is weird. My first test I could not upload anything. But then after i activated Firebug it works fin and I cannot reproduce the error any more.

When the upload is set in auto it looks for

if(window. File && window.FileReader && window.FileList && window.Blob) {

Safari does not on its own have FileReader and FileList so it would fail this if and in your original code wold end up on flash.

Perhaps adding Firebug adds the FileReader and FileList API thus running the html5 version and no longer having the issue.

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Guest
24 Apr 2013 08:31

Can anyone provide any help on this issue. Without a working upload across different browsers it is very difficult. Thank you in advance.

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Sergey

Total posts: 13,748
24 Apr 2013 10:31

I have deleted all console.log through all JS files.

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Sergey

Total posts: 13,748
25 Apr 2013 00:29

What can we do about the HTML4 uploader only allowing 1 file

Nothing we can do. That is why it is HTML4. It will allow only one file at a time.

What can we do about the HTML4 uploader only allowing 1 file

flash uploader not working on Safari in both Mac and PC

Have to check more.

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Guest
02 May 2013 19:26

I think I may have found an issue with the flash uploader in Safari.

After a file is uploaded in chrome Firefox or IE via the HTML5 method the file is assigned a unique filename that is hidden from view. This is the filename that the file is actually stored under in the folder on the site.

In Safari this unique filename is not present upon inspection. So I believe the file is "disregarded" somehow and the form is left empty when the record is saved.

Please see these pictures as reference.

In Chrome you see the hidden ID