ahen VIP
Total posts: 14
15 Oct 2015 23:32

Hi, I have a website using Hikashop and would like a subscription option.

I have researched your site and the web and I cannot get a clear picture of how the plugin for Hikashop will look and function for the end user.

That is, can I load products onto the shop and have an option to click and make them subscription, does it generate a hika invoice, your presales doco is quite thin.

Have you got any example websites that i can see it on?

Can I download, install and test, and get a refund if I decide not to continue?

Thanks for your help.

Last Modified: 08 Jun 2018


Sergey
Total posts: 13,495
20 Oct 2015 14:42

ahen That is, can I load products onto the shop and have an option to click and make them subscription, does it generate a hika invoice, your presales doco is quite thin.

It works otherwhise. You create subscription plan and you mark what product will grant it.

SOme people turn Emerald subscriptions completely off and allow to purchase subscriptions only through Hilkashop. For that you create template override for Emerald plans list page with redirect to Hikashop.

On the Emerald plan edit form on Actions tab you simply select Action to integrate with Hickashop. You can create few actions it means that you can assosiate one plan with few Hikashop products.

hika-emerald.PNG

ahen Can I download, install and test, and get a refund if I decide not to continue?

Usualy we do not practice this type of business. But yaa, go ahead. If Hikashop is only your issue, then you gonna like it. Anyway therte is no other option on the market I believe.

But please read carefully about other options. I will refund you only if it does not work as you like for Hikashop. Check all other options of Emerald before.


ahen VIP
Total posts: 14
20 Oct 2015 23:24

Thanks. And with regards to the coupons, I assume they only work with the subscription plans? Or can they work on Hikashop products too?


Sergey
Total posts: 13,495
21 Oct 2015 18:04

No. But if Hickasho have coupons it can work. What I want to say that Emerald is Hikashop price agnostic. It means if your plan is 100 USD and Product is 1 USD user will get this plan. It means that Hikashop manage price completely.


bahakh
Total posts: 3
04 Nov 2015 15:32

Hi,

Is there a way to buy the Hikashop plugin using Visa Card and not through Paypal ?

Paypal is not supported in my country.

Regards. Baha


Sergey
Total posts: 13,495
07 Nov 2015 13:52

Unfortunately I do not have any other way. You can send me money through WesternUnion only I think.


Sergey
Total posts: 13,495
17 Nov 2015 01:16

Could you please explain what in paticular don't you like?


ahen VIP
Total posts: 14
18 Nov 2015 19:26

Hi, I spent three days working on it and I can't get it to work as I wishfor the hikashop subscription.


Sergey
Total posts: 13,495
19 Nov 2015 14:12

Just give me access and I'll check your configuration and see what you have missed.


Sergey
Total posts: 13,495
23 Nov 2015 14:43

I am not sure but I have putrchased Multi Nutrient Complex Sub and I'had got subscription. You can see it in sales list. Everything works just fine.


ahen VIP
Total posts: 14
25 Nov 2015 02:22

Hi, I am trying to setup so that when someone purchases the product, they will be billed for the product, and after that each month they will be billed automatically for the product until they choose to cancel the subscription.

I am having a lot of trouble trying to workout how to do anything with this software, as I can't find any substantial user documentation. Your one line response above is of little use to me, and representative of your documentation throughout.

Could you please either provide a user manual for the product, or demonstrate to me that it works by setting up an example hikashop product that: - Costs $1 to buy - Has no end date - Gets billed each day via paypal - Can be cancelled at anytime

Thanks.


Sergey
Total posts: 13,495
25 Nov 2015 14:32

Recurring process will not work with Hikashop. Since you play through Hikashop payment gateay it will not setup paypal subscription. It is technically not there. So you can only purchase plan with Hikashop product but you cannot setup recurring subscription.

You see Emerald in this integration is side extension. You make your purchase through Hikashop. And HGikashop get data and send to paypal to initialize payment. Emerald has nothing to do with that. We only create subscription to user when successful order occur.


ahen VIP
Total posts: 14
26 Nov 2015 00:50

I see. Ok, I'm needing a subscription system with re-occuring payment. I am not able to use Emerald. Could you please process the refund. Thanks.


Sergey
Total posts: 13,495
26 Nov 2015 07:00

You can use Emerald with recurring payments. But in this case user have to purchase through Emerald.

There is no extension in the world that could setup recurring paymenent through Hikashop because there is not recurring payment support in Hikashop itself.

Please find another extension that setup recurring subscriptions through Hikashop and I'll provie a refund.


ahen VIP
Total posts: 14
26 Nov 2015 21:20

I asked if this product could create a subscription through hikashop, which means that the customer gets billed each month for the subscription. Why sell a subscription if you can't bill the customer?

I asked if I could install and test to see if it works for me, and get a refund if I choose not to continue, which you agreed to - as stated clearly in the above posts. So I proceeded on that condition. Please refund as agreed.


Sergey
Total posts: 13,495
29 Nov 2015 07:35

Look, I ma ready to refund. But see, whan else can you use? This is technicaly not possible to sell recurring subscriptions through Hikashop. You will not find anything else that will do that.

It means you have to do it the other way. And Emerald CAN DO THAT the other way. Why not to use it as it is designed to be used?


ahen VIP
Total posts: 14
02 Dec 2015 21:54

I will need to get it coded by developers along with the other technology I need in the website including a rewards and coupon system, survey system and email responder. I would prefer to use existing extensions for these tasks but in the event they are not available I will pay for a developer to code them. Please refund thanks, I am not able to use your extension in its current form in the way I need it to work on my website.


ahen VIP
Total posts: 14
07 Dec 2015 00:19

Please refund now or I will go through paypal for the refund, and report this incident onto the forums.


Sergey
Total posts: 13,495
07 Dec 2015 11:47

Done.


virtualking
Total posts: 5
08 Jun 2018 02:53

ahen Hi, I am trying to setup so that when someone purchases the product, they will be billed for the product, and after that each month they will be billed automatically for the product until they choose to cancel the subscription.

I am having a lot of trouble trying to workout how to do anything with this software, as I can't find any substantial user documentation. Your one line response above is of little use to me, and representative of your documentation throughout.

Could you please either provide a user manual for the product, or demonstrate to me that it works by setting up an example hikashop product that: - Costs $1 to buy - Has no end date - Gets billed each day via paypal - Can be cancelled at anytime

Thanks.

For automatic payment process I think you should setup with your payment gateway recurring payment

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