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REMAININGDAYS doesn't count all days after renewal. [SOLVED]

Problem Problem | Solved Solved | Emerald 9 | Hits: 1122 | Comments: 4 | Bookmarked: 0 | Followers: 7

Jeff VIP
Total posts: 745
15 Feb 2016 02:52

Hi,

when a user renews his subscription when it hasn't expired yet, only the days of the currently active subscription are calculated. Let's say I have 5 remaining days on my current 180-days subscription and I renew my subscription with another 180 days, REMAININGDAYS shows: 5 days left. Shouldn't that be: 185 days left? Because it's the same subscription.

Best regards, Jeff

Last Modified: 01 Jun 2016

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Sergey
Total posts: 13,748
18 Feb 2016 08:44

That is because that subscription has not yet started and we count only active subscriptions.

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Jeff VIP
Total posts: 745
18 Feb 2016 09:51

Sergey That is because that subscription has not yet started and we count only active subscriptions.

I know but in my application this is only confusing to the user.

Is it possible to show the remaining days of both active and inactive (sum current + inactive) ?

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Sergey
Total posts: 13,748
22 Feb 2016 14:58

That should work with last update. I did not mentioed but i added that.

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Jeff VIP
Total posts: 745
23 Feb 2016 01:56

Yes, I've just noticed.

THANKS!

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